Our customers say it best...

Our Companies

Local Agents, Local Agency

The Crawford Agency, Inc. is a locally owned independent agency offering complete insurance services to the Ashtabula County and entire northeast Ohio area.

For over 76 years, we have taken pride in being one of the fastest growing agencies in the area. Our highly trained and experienced staff will service all your insurance needs; offering protection on your home, auto, life, business and much more. By applying our best professional judgment to your particular situation and by keeping ourselves readily available, we will earn your confidence. We have already proven our capabilities to hundreds of your friends and neighbors.

Meet our team

Jim Crawford


Jim is a second generation Agent, taking over as President after his father and brother retired from the Agency. After 50 years with the Agency he is now semi-retired himself, allowing him to spend more time with his wife, Barb, and family.

Mike Goddard

Vice President/Agent

Mike is Jim’s step-son and has been with the Agency for 30 years. When not at work, he enjoys spending time with his three children – John, Mick & Clare – and golfing when he gets the chance.

Patricia Traylor

Commercial Lines Manager/Agent

Pat has over 40 years of insurance experience and has been with the Agency for over 20 years. Outside of work she enjoys spending time with her husband, visiting antique malls, and cruising on their Harley. She is also a Notary Public.

Kimberly Domino, CISR

Personal Lines Manager/Agent

Kim has been with the Agency for over 30 years and is a Certified Insurance Service Representative (CISR), showing her dedication to providing exceptional customer service. When not at work, she enoys spending time with her husband, 2 daughters and pomeranian, Meeko.

James Santiago

Personal/Commercial/Life Agent

James has been with the Agency for over 5 years. He and his wife were foster parents for over 20 years, he was in the car sales business for 29 years, and he is involved with numerous community groups. He is also a Notary Public.

Emily Nicholson

Accounting/Commercial Lines Agent

Emily has been with the Agency for 5 years. She enjoys spending her free time with her husband, her son Tyler, and their beagle, Grace.

Doug Alvord, LUTCF

Life Insurance Agent

Doug has been with the Crawford Life Insurance Agency for over 40 years. In his free time he enjoys traveling with Brenda, his wife of 46 years, his children, and his new grandchildren.